Support

We're Here to Help

Contact SpawnHome with any questions about our oyster mushroom farms, lion's mane mycelium, or beginner grow kits. Our expert mycologists are always ready to help your home fungi thrive.

Friendly customer support representative at a desk

Send Us a Message

Fill out the form below and our mycologists will get back to you as soon as possible.

Retail storefront displaying gardening and mushroom kits

Our Business Hours

Besuchen Sie uns direkt vor Ort in Köln, um Ersatzteile persönlich abzuholen oder sich von unserem Team zu speziellen DIY-Reparaturen beraten zu lassen.

  • Monday - Friday 9:00 AM - 6:00 PM
  • Saturday 10:00 AM - 2:00 PM
  • Sunday & Holidays Closed

How We Support Your Grow

Fast and simple help for your home mushroom cultivation journey.

Inspecting a mushroom substrate block for healthy growth

Contamination Check

Not sure if your mycelium is healthy? Describe the issue, and we'll help diagnose your grow.

Flat lay of home mushroom growing supplies

Substrate & Kit Check

Tell us the type of mushroom you want to grow, and we'll check our inventory for the perfect kit.

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Returns & Guarantee

Changed your mind? We offer a hassle-free 30-day return policy for all uninoculated and unopened kits.

Your Support Team

Our mycology experts are here to help you achieve the perfect flush.

Mycology expert holding a fresh Lion's Mane mushroom

Alex Carter

Mycology Expert

Customer guidance specialist with a home mushroom kit

Sarah Jenkins

Customer Guidance

Logistics manager standing in a warehouse

Luke Reynolds

Logistics & Shipping

Grow support specialist analyzing mycelium in a lab

Anna Davis

Grow Support

Get in Touch

Have questions about a spawn bag or need help with a grow kit? Our support team is happy to assist you.

Write Us